Frequently Asked Questions

Imagine setting up a small business, you decide the business name, its location, and then you move in. Now, compared to Web hosting, it is not much different. You register under a domain name (address by which your site can be accessed), point it to a server, where you upload all the data you want people to see when they navigate to your website.

A server's main job is to provide the files to your website visitors quickly and reliably. Defined by the features, the capacities and characteristics of the server you will benefit from different specs. It’s always good to know you can rely on your provider to help you build your websites, handling your database storage or providing you email services for example.
A genuine web hosting service like AUHost4u provides you a large choice of high quality services and solutions.

A domain name is a word or group of words used to uniquely identify your website, in “www.example.com.au”, “example is the domain name. Domain names always come along with a Top-Level-Domain (TLD) such as .com, .nz or .net. They, for the majority, highlight the geographic location of the website which the domain was registered for.

WordPress hosting is a form of shared hosting that’s specifically designed for use with the WordPress content management system. Functionally WordPress hosting is the same as shared hosting in that there’s one physical server shared between many different customers. The difference is that while shared hosting is designed to allow for any kind of platform, WordPress hosting is designed specifically for WordPress websites and as such, the servers are usually optimized specifically for WordPress websites.

At AUHost4u, security is of the utmost importance. We make sure to provide the most safe and secure hosting solutions. Follow this link if you want to learn more about our security management.

Host4u started 19 years ago in the United Kingdom with UKHost4u. It then expanded to introduce AUHost4u in 2009 in Australia. A local Australian business for the Australian market thanks to our hosting facility and servers implanted in the Sydney Syncom Data Centre.

If you’re not fully satisfied with your hosting within the first 30 days, we offer a full refund - it's as simple as that.

The amount of traffic that your website will be able to handle will depend on the hosting plan you choose. Shared hosting plans will be able to handle significantly less traffic than Virtual Private Servers, so if you have a very busy website you should opt for a VPS. If you have any specific questions about how much traffic your website can handle, please don’t hesitate to contact us.

If you want to have a website that you can call your own, then you need to invest in hosting. Fortunately, it doesn’t even cost that much. When you have your website on a free platform like Blogger or Tumblr, you’re taking a risk. In order for your website to remain online you have to agree to their terms and conditions. When you use a free option you won’t be able to expand or customize your site as you wish. You’ll have limited access to plugins and tools and the growth of your site will be limited as a result. When you host your own website you’re truly in control. You can customize your site as you see fit and you’re only limited by your own creativity. When you don’t host your own site you can never be too sure about the overall security of your site. When you can choose the CMS, the security plugins, and other measures you can be sure that your site has a higher level of security. AUHost4u make sure you get the optimum security, performance and guarantee you a 99.9% uptime.

In short, you can purchase and own a domain name without web hosting, we call them “parked domains”. Though, you need a domain name to give access to your stored data. For example, it would be like building a house but without telling the municipality you are here. No one would find you. So when it comes to buying a web hosting or when purchasing a domain name you should really pay attention to the quality of the service. According to AUHost4u's philosophy, you have access to a full and free technical support, a passionate and dedicated service team service and where quality outweigh quantity.

Migrating your website with AUHost4u is straightforward and quick. First you need to take full backups of all the files and databases in your hosting account, and save that to your local machine. If you haven’t already, you should now create a new hosting account with whichever provider you’re migrating to. Next, you can upload the backed up website content including files and databases into the new hosting account. Finally, you should fix any links in the website databases or configuration files.

Instantly. With our latest technology and as soon as your web hosting purchase has been activated you will get a direct access to your new cPanel Hosting account.

As the name suggests, WordPress hosting is web hosting that has been optimized for the needs of a WordPress website. ... A managed plan is slightly more expensive, but provides you with a lot more help keeping your site running smoothly.

As you may have guessed, WordPress hosting is ideal for anyone looking to host a WordPress website with the best performance possible. AUHost4u ensure you get the most out of your money. Unlike regular web hosting plans of standard web hosting companies, our hosted WordPress servers are geared towards performance and reliability for each and every account on the server. We provide a higher level of speed and security on our AU WordPress plans, with a range of performance optimisations.

Both traditional shared hosting and WordPress hosting are viable options, making it difficult at times to choose the right one. However, directly comparing the two can make the decision easier. Especially when you’re first starting out, one of the main criteria to consider is cost. WordPress-specific hosting plans can be almost or just as affordable as more platform-agnostic options. For that reason, it’s well worth looking into a WordPress hosting plan for most sites. A WordPress plan will be carefully designed to address the needs of your specific site, which is a significant benefit.If you have the budget for it, you may also want to look into managed WordPress hosting. While these plans are often pricier, you’ll have a more efficient and secure site that’s taken care of by platform experts. This is an especially strong option for those completely new to WordPress, as well as business owners who don’t have the time or expertise to handle performance and security concerns personally.Ultimately, there’s no one ‘correct’ choice of hosting for every website. You’ll need to assess the individual needs of your business and site. However, most WordPress users will be better off with a plan that takes their specific needs into account, whether that’s a shared option or something more powerful.

What matters is that WordPress hosting better meets the performance and security needs of sites built using the platform. You may also get access to platform-specific features such as pre-installed sites, automatic WordPress updates, and dedicated WordPress support. The details of your plan will depend on the provider you choose, of course. In addition, many hosts also offer both managed and un-managed WordPress hosting plans. Un-managed plans leave site optimization and server management up to you. A managed plan is slightly more expensive, but provides you with a lot more help keeping your site running smoothly.

Installation of WordPress is quite easy via your cPanel interface using the following steps: 
Login to your cPanel service.
Click the Softaculous icon. Hover over the WordPress option and select Install.
Complete the form as required. Ensure you select your “Choose Domain” and “In Directory” options correctly – typically In Directory should be empty.
Ensure you set a strong admin password (greater than 60 strength).
Click Install.
That’s it Softaculous will now install WordPress for you and then provide you with links to access it’s admin area. Please ensure that you continue to keep WordPress along with it’s plugins and themes up to date!

Once your domain name purchased, you can easily set up an email address accordingly. Simply go on your cPanel account and click on "Email Accounts". If you require assistance, our Support Team will gladly guide you through our easy step-by-step process.

As long as your own your domain name, you will be able to customize and add as many email addresses you need. Keep in mind that you need to store those somewhere. Luckily and thanks to our great control panel you can manage and host all your email addresses with us. To ease the process we have included them in our hosting packages so feel free to have a look here.

There’s no universal rule for protecting your email accounts, however if you use strong passwords, restrict your access, and use anti-spam solutions, you have the best chance of not being compromised.

IMAP is short for Internet Message Access Protocol, where the email message is stored on the server rather than the user’s computer, and then downloaded to that local device. POP3 is short for Post Office Protocol, where the user’s computer attempts to save the email to the device rather than storing it on the server.

Absolutely. You can easily connect your email account to Outlook, just add it as a new email account using the settings provided in your control panel.

Reseller hosting is a form of shared hosting where one main account, referred to as the Reseller, has access to a certain portion of a shared web hosting server. In this portion, they are able to create multiple individual hosting accounts which they can then provide to other customers. Essentially each hosting account would function the same as an account on a normal shared hosting server, except that the Reseller controls the resource limits, DNS settings and account status, rather than the hosting provider. This is why it’s referred to as Reseller hosting – because they are reselling the hosting provider’s solutions to other customers.Reseller hosting plans allow resellers to create their own custom packages with specific resource limits and settings for their customers to use, so you can create your own branded service – with hosting providers often providing private nameservers and white-label branding. Reseller hosting also often comes with easy-to-use control panels, which makes managing your hosting accounts easy. Many resellers choose reseller hosting for this reason, as you don’t have to spend as much time configuring control panels or other options like you might with a dedicated server or a VPS.The most noticeable downside is the performance – you can expect similar results from reseller hosting as shared hosting, since they are functionally the same. This will however depend on whether the shared hosting server uses SSD storage or traditional HDDs, amongst other factors.

Reseller hosting is ideal in a number of scenarios. The most common use we see is for web developers who have a lot of clients, as the control panels make it easy to manage many hosting accounts in one place.You could also start your own web hosting company with Reseller hosting. Just bear in mind that you would be relying on the hosting provider’s hardware!

Your reseller plan will be automatically set up when you order the plan, so there’s no configuration needed. Just create, delete, or modify the hosting accounts on your plan as you see fit.

TLD, short for Top Level Domain, also known as domain extension, is the label after the final full stop in a domain name. .com is the most widely known TLD in the world.

A domain name is essential if you are looking to set up your online presence. Firstly, it gives you an “address” where your online business can be found. The same way you would do for your local business and register its physical postal address. It allows others to find you and interact. Secondly, you can use your domain name in order to create your email address. The same way as for mail delivering you a letter in your postal box.

Choosing your domain name is essential for your business. You need to keep in mind the geographical extension (TLDs) your business has or will have , your company’s industry, and your enterprise’s name.One of the most popular and common TLD in Australian is the .com.au. So if you are to start your online business within Australia a .com.au would be our most recommended option. If you are looking to expand internationally, a .com would be more suitable. At AUHost4u, we recommend you to register several popular domains extensions including .com.au, net.au, .com and .net to protect your brand identity online. Feel free to look in our knowledge base for more information about domain names and registration requirements.

According to Australian's domain regulations, .com.au or .net.au domains may only be registered to Australian businesses and companies. During the registration process you will be asked to provide an Australian Business Number (ABN), Australian Company Number (ACN), State Business Number, Trademark Number or Incorporated Association Number in order to verify your eligibility to this domain in particular.

Building his own website can be a scary process. You don’t really know where to look and to start things. Usually we don’t really think of what’s behind. So in order to run a website and have an online presence you need first a domain name, then a place to store your website and then a designed and responsive front. At AUHost4u, we provide you all of those. You can even decide whether you want to build your website by yourself or if you require our assistance.

This type of web hosting is perfect for those looking to start a new website from scratch, without any previous experience of website design. Website builder plans will usually accommodate simple websites with small amounts of traffic. Larger websites requiring more resources would require a different type of plan.

Your website can be completely customized, from the ground up. You can choose your own colour schemes, fonts, buttons, images, and much more.

Designing a website can be done in just minutes with our intuitive drag and drop site builder tool. Simply choose a mobile-responsive template, add your elements, and you’re off!

Yes, you can make any modifications to your website after it’s launched, whenever you see fit.

VPS, short for Virtual Private Server. It allows you to fully manage your own dedicated server without the hassle of managing your hardware.

Get all the power of a traditional VPS, without worrying about managing dedicated hardware. If you’re looking for security, flexibility and speed of VPS cloud hosting, but you don’t have the resources to manage your own servers at root level, our VPS solutions are for you.

VPS plans and shared hosting plans come with very different resource allowances, features, and prices. If you’re unsure which plan to choose, please feel free to contact us.

Your VPS will be fully based in the cloud and as such, it’ll have higher uptime with faster performance than any shared hosting plan. You’ll also have a higher level of control over your server since it is your own. Finally, you can run any software you’d like on a VPS, compared to the constricted environment in a shared hosting plan.

A content management system (CMS) is an online platform that underlies many websites and enables the website owner or webmaster to easily administer the website. This can be as simple as making changes to text and images on the website or as complex as changing the layout and complete look and feel of a website.Content management systems are designed and built to enable business owners or employees to make changes to websites without the need for advanced technical knowledge and know-how. Content management systems come in various forms including custom-built applications specifically tailored to a business's needs or pre-built open source applications such as Joomla or WordPress.Content management systems are deployed using various web technologies including PHP or ASP scripting languages and MySQL or MSSQL databases. These technologies are the core of a content management system's user-friendliness. Content management systems are used by millions of websites as a way of reducing costs and increasing efficiency. CMS platforms remove the need for companies to constantly contact web developers when changes are required. This means no additional web development charges or waiting times for the changes to be implemented. Changes to the website can be completed instantly and easily by internal staff when required.Although content management systems allow the not-so-tech-savvy web user to make changes to a website, they do still require an initial design, set up and build by experienced web developers.

PHP or Hypertext Preprocessor is an open-source, server-side scripting language used for websites and online applications. A PHP interpreter is installed on a server so that when a website is built using PHP the server can read this PHP as instructions and translate these into the website you see. PHP allows for complex instructions to be processed on the server in a secure manner. This could include accessing a database or storing login credentials within the code. If a website is developed using PHP a user cannot see or read any of the PHP code because it is processed on the server before the output is sent to the user. The output of the PHP code is usually HTML/CSS pages that are read and understood by your web browser. AUHost4u provides business web hosting solutions that include support for PHP and other scripting languages.

HTML or HyperText Markup Language is the coding language for the web. This means it is not used to manipulate data or provide complex instructions for a website but rather it is used to simply change the look and feel of text and images on a website. HTML provides a way of structuring a web page's images and text using HTML tags. These tags work as a pre-set list of instructions that are interpreted by your web browser. The tags can 'mark-up' text to provide formatting, spacing, sizing and distribution on the page. HTML is used to give each and every website its individual look and feel.

CSS stands for Cascading Style Sheets. They are the instructions given to affect the format and the design. The web browser will read these instructions interpret the commands and then apply them to display them as given. They work in pairs with HTML and widen our possibilities in terms of layout, color and fonts for example.

JavaScript or JS is a programming language used by developers to write complex instructions for a website.